Privacy Policy

1. Information We Collect

Artesoft may collect information you voluntarily provide and certain technical information collected automatically through website use.

Information you provide directly

• Name, phone number, email address, and service address if you submit a contact form, estimate request, or booking inquiry.
• Project details such as TV size, wall type, requested services, preferred appointment windows, photos, and installation notes.
• Any information you send by email, phone, chat, or form submission.

Information collected automatically

• IP address, browser type, device type, operating system, and approximate location information.
• Pages viewed, referring websites, timestamps, and basic site interaction data.
• Technical data collected through cookies, server logs, or website tools used to operate and improve the site.

2. How We Use Information

Artesoft may use collected information to:

• Respond to estimate requests, service inquiries, and customer support questions.
• Schedule appointments and communicate about requested services.
• Review project scope, confirm service-area coverage, and prepare pricing or job details.
• Operate, maintain, and improve the website and customer experience.
• Protect against spam, abuse, fraud, or misuse of the website.
• Comply with legal obligations, resolve disputes, and enforce website or service terms.

3. When Information May Be Shared

Artesoft does not sell personal information in the ordinary course of business. Information may be shared only when reasonably necessary, including in the following situations:

• With service providers that help operate the website, forms, scheduling systems, email communication, payment workflows, hosting, or security tools.
• When required by law, court order, subpoena, or similar legal process.
• When needed to protect the rights, safety, property, or security of Artesoft, customers, or the public.
• As part of a business transfer, reorganization, sale, or similar transaction involving business assets.

4. Cookies And Similar Technologies

This website may use cookies, pixels, local storage, analytics scripts, embedded tools, and similar technologies to keep the site functioning, understand website performance, and improve user experience.

• Some cookies are necessary for basic website functionality.
• Other technologies may help measure traffic, form activity, page performance, or advertising effectiveness if those tools are enabled on the site.
• You can usually control cookies through your browser settings, but disabling certain technologies may affect how the website functions.

If Artesoft later adds advertising, remarketing, or advanced analytics tools, this policy should be updated so the live site accurately reflects those tools.

5. Data Security And Retention

Artesoft uses reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, misuse, or disclosure. No website or digital transmission is completely secure, so absolute security cannot be guaranteed.

Information may be retained for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Choices

• You may contact Artesoft to request updates or corrections to information you previously submitted.
• You may choose not to provide certain information, but that may limit Artesoft's ability to respond to inquiries or provide services.
• You can typically manage cookie settings through your browser or device settings.
• If you no longer want email communication related to marketing or follow-up outreach, you may request removal by contacting Artesoft directly.

7. Children's Privacy

This website is not intended for children under 13, and Artesoft does not knowingly collect personal information from children under 13 through the website.

8. Changes To This Policy

Artesoft may update this Privacy Policy from time to time. Any updates should be posted on this page with a revised effective date if the business chooses to add one.

9. Contact Information

If you have questions about this Privacy Policy or how website information is handled, contact:

• Artesoft
• Email: info@artesoft.us
• Phone: (888) 516-1220
• Website: www.artesoft.us
• Home base reference: Woodbridge, Virginia